Sales people have one goal. To sell you something. In two separate instances today, the sales person have failed to convey a single morsel of knowledge. In fact, I felt, that the salesperson has given more information by trying to look smart rather than taking a ‘mea culpa’ and say they don’t know. I figure that sales people sell to the knowledgable consumer, that understands the basics, but needs that last 10% of explanation to sell them.
When I buy something, I know all the pertinent information. I know all the features. I know all the controversies. When I ask a question, I’m not asking because I’m too lazy to look, but rather, I can’t find the answer. I get that I’m not the normal consumer, but I should not be the only one who is asking this question.
Here are my two stories: