Tag Archives: problem solving

Please Sell Me Something…Please

Sales people have one goal.  To sell you something.  In two separate instances today, the sales person have failed to convey a single morsel of knowledge.  In fact, I felt, that the salesperson has given more information by trying to look smart rather than taking a ‘mea culpa’ and say they don’t know.  I figure that sales people sell to the knowledgable consumer, that understands the basics, but needs that last 10% of explanation to sell them.

When I buy something, I know all the pertinent information.  I know all the features.  I know all the controversies.  When I ask a question, I’m not asking because I’m too lazy to look, but rather, I can’t find the answer.  I get that I’m not the normal consumer, but I should not be the only one who is asking this question.

Here are my two stories:

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