Never in history has one facet of life changed so much day to day that people are actively engaged in it, or are completed disgusted and refuse to learn. People who refuse to learn technology is growing (contrary to opinion), and require more assistance. As devices get more technical, the knowledge base to educate them grows and grows. It is overwhelming to sit someone down and explain to them how to use Windows or OS X when they have never used it before.
Growing up as an Internet denizen, I progressed through all the technological advances that came (and gone) through the years. My friends comically laugh that I have used every single operating system (desktop and mobile). People often ask me for advice on what to get, to which I do share it.
When giving tech advice to people, what you are saying is that you are knowledgeable enough to help them, any time they need. The keyword is ANYTIME and THEY, not YOUR TIME, and YOUR AVAILABILITY.
What you think is better may not necessarily be better. The first question I reply with when asked on which smartphone to get is will you have 45 minutes to sit there and learn it. If they are willing, and can navigate YouTube, I will generally recommend Android. If they hesitate, I immediately gravitate to iOS. That isn’t saying that iOS is better or worse, that is saying that iOS has a store with “knowledgeable” people, a place to actually go to, and a lot of other people that because of standard feature set are able to help. Also iOS is more simple as a whole. If they seem interested in learning their product to its full use, I generally recommend Android. The thought process in using Android has some foibles, but usually it is pretty robust and standardized in the newest versions.
If you want a true discussion between iOS and Android on the extreme power user side, listen to the latest podcast on inThirty here. http://30.inthirty.net/YQI32C
All of this has a point. If you are the technological person for many people, be ready to help. This story, made up, I’m sure exists on many levels.